Privacy Policy

Information We Collect

We may collect information that you voluntarily provide when you contact us, request a quotation, make a booking, submit an enquiry or use our services.

• Personal Information:
  Name, phone number, email address, billing information and other details required to process your enquiry or booking.
• Booking Information:
  Travel dates, pickup and drop-off locations, vehicle preferences, trip details and other information required to arrange your transportation services.
• Communication Information:
  Information you provide when communicating with us through telephone, email, contact forms or other communication channels.
• Website Usage Information:
  Certain technical information such as browser type, device type, IP address, pages visited and general website usage information may be collected automatically.

How We Use Your Information

The information collected by KeralaCars.in may be used for the following purposes:

• To respond to enquiries and customer requests.
• To provide quotations and process vehicle bookings.
• To arrange car rental, taxi and transportation services.
• To communicate booking confirmations and service updates.
• To provide information about our services when requested.
• To improve our website, services and customer experience.
• To prevent fraudulent, unauthorized or unlawful activities.
• To comply with applicable legal and regulatory requirements.

Booking & Payment Information

When you make a booking or request a service, we may need certain information to confirm and manage your reservation. Payment-related information may be processed through the applicable payment service provider.

KeralaCars.in does not request or intentionally store sensitive payment credentials such as your card PIN, CVV or online banking password through ordinary website enquiries.

Cookies & Website Technologies

KeralaCars.in may use cookies and similar technologies to improve website functionality, understand how visitors use the website and enhance the overall user experience.

Cookies may help us remember certain preferences and provide relevant website functionality. You can control or disable cookies through your browser settings, although some website features may not function properly as a result.

Sharing of Information

We do not sell or rent your personal information to third parties. Your information may be shared only where reasonably necessary to provide the requested services, process a booking, communicate with you, operate our website or comply with legal obligations.

Where third-party service providers are involved in supporting our website, communications or payment processing, they may receive only the information necessary to perform their relevant services.

Third-Party Websites

Our website may contain links to third-party websites, services or platforms. These external websites operate independently and may have their own privacy policies and terms of use.

KeralaCars.in is not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information.

Data Security

Kerala Cars takes reasonable measures to protect the information provided by customers against unauthorized access, misuse, loss or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining booking records, resolving enquiries, complying with legal requirements and protecting our legitimate business interests.

Your Privacy Rights

Depending on applicable law, you may have the right to request information about the personal data we hold about you and request correction or deletion of inaccurate or unnecessary information.

To make a privacy-related request, please contact us using the details provided below. We may need to verify your identity before processing certain requests.

Children’s Privacy

KeralaCars.in is intended for general use and is not specifically directed toward children. We do not knowingly collect personal information from children for purposes unrelated to providing our services.

Changes to This Privacy Policy

KeralaCars.in reserves the right to update or modify this Privacy Policy from time to time. Any changes will be published on this page.

Customers and website visitors are encouraged to review this page periodically to remain informed about how their information is handled.

Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the way your information is handled, please contact KeralaCars.in.

KeralaCars.in

Email:

mail@keralacars.in

Phone:

+91 94000 21234

You can also visit our Contact Us page for additional information.